Usability testing measures the ease-of-use of a specific website, Windows® app, or web app's user interface (UI). The goal is to "use" the application and discover errors and areas of improvement. Our usability experts provide clients with valuable third party feedback helping organizations create positive user experiences with new applications.
Is your application in need of UI improvements? Contact us today to ensure the usability of your applications!
Usability testing reports on the following three important parts of a positive user experience:
- Performance - when using the custom application, does the performance negatively detract from the features of the application? How long does it take to move through the steps in an application?
- Navigation - is the navigation easy to follow and intuitive to the intended user?
- Workflow - Does the application have an intelligent workflow, easily moving the user through to the end result? Does it create the appropriate emotional response?
Usability testing ensures a software application meets its intended purpose. It is a systematic process of observing people actually using the system. Usability testing is an essential part of ensuring an effective user experience. Not underestimating the impact a great UI can have on your application will keep your organization ahead of the rest.
Learn more about User Interface Design in our Client Successes.