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 | | |  | | Brief Summary | | | Challenge: | The challenge for Amadeus Consulting was to leverage the expertise of several of our technology teams to create a customized solution for Webosaurs business needs and growth strategy. | | | Solution: | The solution that the 24x7 Support, Search Visibility and Creative Service teams created for Webosaurs resulted in a successful long-term partnership that is focused on improving the Webosaurs user experience and overall maintenance of the Webosaurs web-based game. | | | Client Testimonial: | "What we needed from a partner was a one-stop shop that could handle our growing business with innovative and result driven solutions, which is something we have definitely found in the technology and creative teams at Amadeus Consulting."
- Jacques Panis, Director of Interactive, Reel FX Creative Studios | | | | Technology/Application Information | |  | | |  |
The Business ChallengeWebosaurs.com is the only online world WHERE KIDS RULE THE EARTHTM. Webosaurs.com tells the story of a unique group of dinosaurs - Stretch, Pterry, Horns and Rexxy - the lone survivors of the mass extinction that everyone believed ended dinosaur life on earth. For millions of years, (65 million to be exact), this world has remained undiscovered. Now you have the power to unlock the secrets of Webosaurs Island.When you visit Webosaurs.com, you will experience an adventure unlike anything else! You can become friends with other Webo-fans from more than 100 countries - and there are always cool new things to see and do in this one-of-a-kind prehistoric world. Webosaurs.com features customizable, 3D dinosaur avatars, cool gear, customizable caves, virtual pets, quests, safe social networking, action-packed gaming and arcade rooms, quizzes and even exclusive "Webosode" content from international wildlife expert Nigel Marven. And with new landscapes added frequently, the Island is always growing. Webosaurs.com is also free-to-play with access to premium content available through subscriptions and a micro-transaction system. And anytime you are on the Island, you are protected by Webosaurs.com's highly experienced, moderation staff that monitors all activity and chat. Webosaurs came to Amadeus Consulting in order to simplify many of its existing processes and needs. Because the nature of custom software development can be very disparate, Webosaurs was using vendors from all over the world. The company needed to find a one-stop trusted partner that could handle all of its app support needs. Webosaurs found Amadeus Consulting to be that partner, given our extensive technology background. Specifically, Webosaurs came to Amadeus Consulting to take advantage of its 24x7 application support and maintenance, rich Internet application development and search visibility strategies. Webosaurs had diverse needs to allow for growth as the site went public; and the company realized that the site could grow with Amadeus Consulting. Because Webosaurs deals particularly with children and their parents, it needed a tailored support package that monitored not only the software, but also the safety of its users. The Webosaurs support project utilized Amadeus Consulting's 24x7 Support service line, which gave the company's application centralized, 24-hour support. Webosaurs was particularly impressed with several features of the 24x7 support service line, specifically the intelligent monitoring system. The proactive monitoring system gauges the health of software, and gives the support team early indicators of potential problems. This way, when the early signs arise, the support team can solve them quickly and efficiently.In addition the 24x7 support and maintenance, Webosaurs was able to leverage Amadeus Consulting's Creative Services team in order to create custom interactive Flash® graphics and landscapes for the game, that celebrated the upcoming Halloween Holiday. The graphics, created using our Adobe® Flash developers' expertise, allow Webosaurs' users a truly interactive experience where they hover over the graphics and watch animated pumpkins and other items within the Webosaurs land. For the Search Visibility component of Amadeus Consulting's engagement with Webosaurs, our internal team set up a search visibility and user experience strategy which focused on meeting Webosaurs business goals, particularly around signing up new users. The team also set up GoogleTM Analytics, which the team maintains for the company. Webosaurs has been extremely pleased with the results from this strategy, having simplified the check-out process for parents, reducing the payment steps from 8 steps to 4 steps. Additionally, the search visibility recommendations helped reconcile for Webosaurs what was happening in the analytics and its own database. Amadeus Consulting's relationship with Webosaurs is a testament to our Client for Life philosophy, ensuring that our customers are delivered business-driven results that not only meet, but exceed their expectations. Our team looks forward to ongoing projects with Webosaurs. Technology/Application Information
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